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Up-to-Date System Information:
WyoCourses Slowness
posted 11/30/2015 9:06:23 AM
closed 11/30/2015 11:42 AM
Who is affected? |
Users attempting to access WyoCourses. |
Problem: |
WyoCourses Slowness |
Systems Involved: |
Other |
Details: |
At approximately 6:52 AM, Monday, November 30th, Instructure (the company behind WyoCourses) identified slowness and occasional error messages appearing in WyoCourses. They are currently working with Amazon Web Services to resolve the issue. |
Updates: |
11/30/2015 11:41:24 AM: 11/30/2015 10:54:24 AM: 11/30/2015 10:29:52 AM: |
Problem Resolution: |
Amazon Web Services and Instructure have resolved the issue and WyoCourses should be back to normal speeds. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
