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Up-to-Date System Information:

Late Night Banner Outage

posted 11/4/2015 3:51:34 PM
closed 11/5/2015 2:20 AM

Who is affected?

Users attempting to acces WyoRecords or Internet Native Banner.

Problem:

Late Night Banner Outage

Systems Involved:

Admin Systems

Details:

On Thursday, November 04, from midnight to 1:30 a.m. maintenance will be performed on the Banner Student Information System.  During the maintenance, WyoRecords and Internet Native Banner not be available.

Updates:

11/5/2015 2:20:42 AM:
Maintenance is complete.  WyoRecords and Internet Native Banner will be available after the backups as usueal.

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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