Sidebar Site Navigation
Information Technology Hot Pages
Up-to-Date System Information:
Brief Banner Outage Following Nightly Backups
posted 10/19/2015 3:09:41 PM
closed 10/20/2015 04:37
Who is affected? |
Internet Native Banner and WyoRecords users. |
Problem: |
Brief Banner Outage Following Nightly Backups |
Systems Involved: |
Other |
Details: |
At approximately 4:00 a.m. on Tuesday, October 20, 2015, Banner will be taken offline for up to 30 minutes to rebuild a software connection between Banner production and production for the Banner Operational Data Store. Access to Banner via Internet Native Banner and WyoRecords will not be available during this time. |
Updates: |
10/20/2015 4:36:45 AM: |
Problem Resolution: |
IT personnel are performing this work and it is anticipated that the system will be back up and available by 4:30 a.m. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
