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Up-to-Date System Information:
UWStudent Remote lab offline
posted 10/18/2015 4:26:56 PM
closed 10/18/2015 4:40:00 PM
Who is affected? |
Students, Faculty and Staff attempting to connect to the UWStudent Remote Lab system. |
Problem: |
UWStudent Remote lab offline |
Systems Involved: |
UW Student Labs |
Details: |
At approximately 4:15 pm the Academic Support Unit received notice from Lab Assistants that the UWStudent remote lab system was offline. |
Updates: |
10/18/2015 4:50:24 PM: |
Problem Resolution: |
Jesse paged Enterprise-Srv-Labs group via Homepage at 4:25pm |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
