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Up-to-Date System Information:
Banner privileges errors
posted 10/13/2015 5:35:02 PM
closed 10/13/2015 8:22 PM
Who is affected? |
Banner INB users and potentially WyoRecords users |
Problem: |
Banner privileges errors |
Systems Involved: |
Admin Systems |
Details: |
Around 4:50 pm today, IT became aware of a problem with the Banner database which causes oracle errors during normal and routine administrative work. |
Updates: |
10/13/2015 8:22:36 PM: |
Problem Resolution: |
IT personnel are investigating the problem. No estimated time for correction of the problem is currently available. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.