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Up-to-Date System Information:

Banner privileges errors

posted 10/13/2015 5:35:02 PM
closed 10/13/2015 8:22 PM

Who is affected?

Banner INB users and potentially WyoRecords users

Problem:

Banner privileges errors

Systems Involved:

Admin Systems

Details:

Around 4:50 pm today, IT became aware of a problem with the Banner database which causes oracle errors during normal and routine administrative work.

Updates:

10/13/2015 8:22:36 PM:
Permissions are resolved and system is back in full service. 

Problem Resolution: 

IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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