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Up-to-Date System Information:
PeopleSoft Financials is unresponsive
posted 10/8/2015 9:47:02 AM
closed 10/8/2015 10:36 AM
Who is affected? |
All users of PeopleSoft Financials Production |
Problem: |
PeopleSoft Financials is unresponsive |
Systems Involved: |
Admin Systems |
Details: |
At approximately 9:30 am, it was discovered that PeopleSoft financials was unresponsive. IT Personnel are currently investigating. |
Updates: |
10/8/2015 10:36:26 AM: 10/8/2015 10:13:48 AM: |
Problem Resolution: |
PeopleSoft Financials Production is up and available. Service may be slow initially because a hot backup is being taken as a precaution. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
