Who is affected?

users who wish to use the eduroam wireless network

Problem:

eduroam authentication

Systems Involved:

Network

Details:

authentication is failing

Updates:

10/13/2015 2:49:11 PM:
Systems is working to implement full redundancy.

10/12/2015 4:20:21 PM:
A workaround is in place that allows eduroam users with an @uwyo.edu account to connect to eduroam while on the UW campus. @uwyo.edu users will not be able to connect to eduroam from another campus and eduroam guests on the UW campus will not be able to authenticate via the eduroam.us federation service. We have to coordinate a change with the the eduroam.us group to correct these two issues. At this time we expect that process to complete in the next 24 hours at which time normal service will be restored for all eduroam users.

10/12/2015 3:56:54 PM:
The server has crashed again, this time for good. Systems is developing a workaround for eduroam authentication and will update this page again when the workaround is complete and has been tested. In the meantime eduroam users that can use UWyo should do so and eduroam users who cannot should use UWguest.

10/12/2015 2:57:51 PM:
The server has been restored and authentications are are being processed normally.

10/12/2015 2:43:03 PM:
We have an issue with the server that processes eduroam authentication. Eduroam authentication is failing as a result. IT is working to resolve the issue and restore service.

10/4/2015 8:29:44 AM:
Changes to the campus radius servers have been completed. Changes to the F5 and wireless controllers need to be completed to implement the changes on the radius servers.

Problem Resolution: 

A workaround is in place and eduraom authentication is working normally for all eduroam users.