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Up-to-Date System Information:

Warehouse Storage Migration

posted 8/14/2015 4:20:44 PM
closed closed 08/16/2015 12:39 PM

Who is affected?

 All University of Wyoming Faculty And Staff.

Problem:

Warehouse Storage Migration

Systems Involved:

Systems

Details:

 On the evening of Friday 8/14/2015 starting at 5:00 PM, Information Technology is going to migrate Warehouse to new storage. We expect the migration to take approximately 24 hours to complete. During the migration any data stored on Warehouse will not be available. As a result of the migration there will be a few changes to how Warehouse functions. �User Storage Location Change � After the migration staff members will no longer access their personal storage via the path \\warehouse\username$. Instead all users will access their storage using the path \\warehouse\userstorage$. This path will map to the individual storage of the user accessing the share. Users with drives mapped to individual storage on Warehouse will be required to remap the drive using the new path after the migration is complete. Note: Users who have a drive letter mapped to \\warehouse\username$ will need to change it to path \\warehouse\userstorage$. To map a drive to the new path, follow these instructions. Departmental storage path names will not change. �Self Service File Restores � After the migration users will be able to restore files and folders on Warehouse without needing to contact their User Consultant or the IT Help Desk. For instructions on restoring files and folders on Warehouse after the migration please see http://www.uwyo.edu/askit/displaydoc.asp?id=4142. For the status of the Warehouse migration please see the IT Hot Page located at http://it.uwyo.edu. There will be a post located on that site that lists the status of the migration and progress updates. For questions or comments about this process and procedure, please contact the UWIT Help Desk at 307 766-4357, option #1 or by emailing userhelp@uwyo.edu.

Updates:

8/17/2015 8:46:34 AM:
Update and Close ticket test, I updated the ticket on Sunday 8/16/2015 at 12:39 PM and the email did not get sent because of an Oracle Server Error. I received this all weekend long after a submit. I am trying again to try and get a screen shot if the error comes up.

8/16/2015 12:39:45 PM:
Update 8/16/2015 12:37 PM. We have completed the migration to the new storage, Infrastructure, Network and Systems have tested the shares and access to them. All is working as we expect at this time. All users please connect to your shares, if users have any trouble connecting to warehouse they should reboot their computers to re establish connection to their affected shared drives and folders that were affected by the warehouse transition.

8/16/2015 11:11:42 AM:
Update 8/16/2015 11:10 am. Initial network related tasks are completed. Infrastructure to complete their portion of the Quota's and share information.

8/16/2015 10:05:40 AM:
update 8/16/2015. Server Copies completed and error logs checked, renamed server and restarting preparing for post copy configuration tasks, that will also be performed by Infrastructure and Network Group.

8/16/2015 6:29:26 AM:
update 8/16/2015 06:30 am. Copy job is still running and the new estimated time for completion of copy is estimated to be 12:00 (noon)

8/15/2015 4:01:28 PM:
update 8/15/2015 4:00 pm. The copy process is running much longer than initially anticipated. The new estimate is 8AM Sunday morning.

8/15/2015 11:02:46 AM:
update 8/15/2015 11:00 am- Mark has adjusted some of the file names that have extra spaces in the name and was causing copy errors the copy jobs are still running.

8/15/2015 9:43:25 AM:
update 8/15/2015 0942 am Copy job still running Mark and I are monitoring the progress, will update as soon as the process completes, or with any further developments

8/15/2015 7:13:01 AM:
update 8/15/2015. The Delta Copy operation going from Warehouse to Isilon is taking longer than expected at 14 hours the operation is still running

8/14/2015 5:02:28 PM:
updated 8/14/2015 5:03 pm Broke all shares on existing warehouse, started Delta Copies to new Isilon storage device.

Problem Resolution: 

 IT personnel are working on the problem. We expect the migration to take approximately 24 hours to complete.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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