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Up-to-Date System Information:

Network issue causing servers to appear to be down

posted 8/12/2015 5:33:34 PM
closed 8/12/2015 6:06:00 PM

Who is affected?

Total impact unknown at this time

Problem:

Network issue causing servers to appear to be down

Systems Involved:

Network

Details:

The IT Security office responded and rolled back a configuration change that caused the problem. 

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A number of servers are reporting that they are down and then back up moments later.

Problem Resolution: 

Problem was resolved by the network security office, system admins are checking their systems now.

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IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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