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Up-to-Date System Information:
Network issue causing servers to appear to be down
posted 8/12/2015 5:33:34 PM
closed 8/12/2015 6:06:00 PM
Who is affected? |
Total impact unknown at this time |
Problem: |
Network issue causing servers to appear to be down |
Systems Involved: |
Network |
Details: |
The IT Security office responded and rolled back a configuration change that caused the problem. ------------------------------- A number of servers are reporting that they are down and then back up moments later. |
Problem Resolution: |
Problem was resolved by the network security office, system admins are checking their systems now. ---------------- IT personnel are investigating the problem. No estimated time for correction of the problem is currently available. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.