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Up-to-Date System Information:
ImageNow Scheduled Maintenance
posted 7/31/2015 10:57:12 AM
closed 8/2/2015
Who is affected? |
Users of the ImageNow system |
Problem: |
ImageNow Scheduled Maintenance |
Systems Involved: |
Admin Systems |
Details: |
We will be performing a system upgrade to the ImageNow system starting at 5:00 pm Friday 7/31. The system should be available by Monday morning for normal user access. |
Problem Resolution: |
Upgrade was completed last night 8/2. Issue can be closed. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.