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Up-to-Date System Information:

CBORD Upgrade

posted 7/30/2015 8:49:32 AM
closed 7/31/2015 4:19 PM

Who is affected?

Users in Residence Life & Dining Services that use the CBORD application and its associated sub-applications.

Problem:

CBORD Upgrade

Systems Involved:

Admin Systems

Details:

A scheduled upgrade to the RLDS CBORD application and servers will take place on Friday, July 31st. The associated FSS, NetNutrition, EventMaster, RoomViewer and NetCalendar applications will also be unavailable during this time. An update will be provided when the upgrade is complete.

Updates:

7/31/2015 4:19:21 PM:
The upgrade has been completed. New clients have been installed.

Problem Resolution: 

IT personnel will work with the vendor and RLDS personnel to perform the ugprade. An update will be posted when the upgrade is completed.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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