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UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
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UWIT Services • Status

Issue Details

Wirless network down

Posted 7/9/2015 1:17:01 PM
closed 7/9/2015 1:40 PM

Who is affected?

Any faculty, staff or student trying to connect to Wireless

Problem:

Wirless network down

Systems involved:

Network

Updates:

7/9/2015 1:24:24 PM:
-- service restored

Details:

At about 1pm users in the ITC noticed that wireless was unavailable.

 

Problem resolution:

Event report is submitted. Need confirmation of known problem from networking.

-- Primary wireless controller was unresponsive. rebooted and service was restored. We'll open a case with Aruba to troubleshoot further.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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