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UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
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Issue Details

UWStudent lab login delays

Posted 6/30/2015 9:58:47 PM
closed 6/30/2015 11:50 PM

Who is affected?

Users attempting to log into UWStudent lab nodes.

Problem:

UWStudent lab login delays

Systems involved:

UW Student Labs

Updates:

6/30/2015 11:55:24 PM:
Rebooted the Isilon and service appears to be restored.

Details:

Users attempting to log in to UWStudent lab nodes are experiencing delays of upwards of 5 to 10 minutes. When accounts do log in they receive a message that they have been logged in with a temporary profile. The behavior has been confirmed in Coe Library, the ITC 101 computer lab and the Remote lab system. Behavior was first reported around 9:00pm and was last confirmed as a continued problem around 9:50pm

Problem resolution:

Jesse Ballard has paged both TSS - Infrastructure and TSS-Ent Services/Labs at about the issue around 9:58pm

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

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