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Information Technology Hot Pages
Up-to-Date System Information:
Websites with Local Databases
posted 6/29/2015 2:46:54 PM
closed 6/30/2015 4:30 PM
Who is affected? |
Users attempting to read/write information to a local database. |
Problem: |
Websites with Local Databases |
Systems Involved: |
Other |
Details: |
IT was aware after the webserver upgrade, that website pages were experiencing a 500 error. IT has determined that this is due to database issues. We are aware of the issue and are currently implementing a fix. |
Problem Resolution: |
IT Personnel Corrected the problem and restored normal service by 4:30pm Tuesday June 30th. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
