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Up-to-Date System Information:
Student Financial Aid Scholarships Tool Outage
posted 6/9/2015 8:41:27 AM
closed 6/15/2015 7:00 AM
Who is affected? |
Current & prospective students and administrators who use the Student Financial Aid Scholarships Tool (AcademicWorks). |
Problem: |
Student Financial Aid Scholarships Tool Outage |
Systems Involved: |
Admin Systems |
Details: |
The Student Financial Aid Scholarships Tool (AcademicWorks) will not be available from 7:00 a.m. Mountain Time on June 13, 2015 through 7:00 a.m. on June 15, 2015. This outage is to allow for the implementation of security updates. |
Updates: |
6/15/2015 7:46:58 AM: |
Problem Resolution: |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
