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Up-to-Date System Information:
Password reset utility is unavailable
posted 5/22/2015 7:08:34 AM
closed 5/22/2015 11:19 AM
Who is affected? |
Enrolled students who are trying to register with the password reset utility, or enrolled students who are trying to reset their password using the utility. |
Problem: |
Password reset utility is unavailable |
Systems Involved: |
Other |
Details: |
The license expired for the software on 5/21/15. Until we get a new license the utility is unavailable. |
Problem Resolution: |
A new license has been installed and the utility is again functioning. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
