I'm a small gray computer chip icon

UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
Get Tech Support

UWIT Services • Status

Issue Details

Computers get stuck on Stage 3 after updates

Posted 5/19/2015 8:28:47 AM
closed 6/19/2015 8:28:47 AM

Who is affected?

Some people attempting to allow updates on their computer will get stuck on the steps that says "Configuring updates stage 3 of 3".

Problem:

Computers get stuck on Stage 3 after updates

Systems involved:

Systems

Details:

This is caused by the screen that says "Configuring updates stage 3 of 3" not being removed as part of the update process. This can be solved by hitting CTRL-ALT-DEL to log in.

Problem resolution:

IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

Return to top