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Up-to-Date System Information:
Banner INB and WyoRecords down Sunday, 05/03/15
posted 5/1/2015 4:15:10 PM
closed 5/3/2015 2:45 PM
Who is affected? |
Users attempting to log in to Banner INB or access WyoRecords (Banner Self-Service). |
Problem: |
Banner INB and WyoRecords down Sunday, 05/03/15 |
Systems Involved: |
Admin Systems |
Details: |
On Sunday, May 3rd, maintenance will be performed on the Banner Student Information System. This work will start shortly after the scheduled backup of Banner production and will require approximately 7-8 hours of downtime. |
Problem Resolution: |
Maintenance was completed at 12:00 PM. Client sign off was received at 2:40PM. This maintenace is finished and can be close. I will also close the "WYOWEB Down" Problem Report as it was part of this upgrade. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
