I'm a small gray computer chip icon

UWIT Information Technology

Technology Infrastructure Services for the University of Wyoming Community
Get Tech Support

UWIT Services • Status

Issue Details

studentfiles storage and uw-bulk

Posted 5/1/2015 1:15:48 PM
closed 5/1/2015 14:45

Who is affected?

Users attempting to log into the UW Student Lab nodes or shares on uw-bulk

Problem:

studentfiles storage and uw-bulk

Systems involved:

UW Student Labs

Updates:

5/1/2015 2:41:58 PM:
bjstaab: EMC support will be sending me a new patch to address further incompatibilities with an MS patch that was deployed last week. bjstaab 14:16 we will need to disconnect any remaining smb connections in order to install a new patch

Details:

There appears to be an issue with the studentfiles storage that is causing logins to take an exceedingly long time.  H drives may also not be available for users who are presently logged in.

Problem resolution:

A new patch has been installed, normal service should be restored at May 1st 14:40

Information Technology apologizes for any inconvenience this may cause you. Please contact the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

Return to top