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Up-to-Date System Information:
Problems with Playing Multimedia.uwyo.edu
posted 1/12/2009 4:32:33 PM
closed 1/13/2009 9:21:00 AM
Who is affected?
The multimedia server (multimedia.uwyo.edu) had a security patch applied this weekend that appears to have broken playback of .mp3 files from this site when using Windows Media Player. Any URL that uses the ‘asxgen’ path (ex: http://multimedia.uwyo.edu/asxgen/test/test.mp3) is not currently working with .mp3 files.
A workaround solution is to replace ‘asxgen’ with ‘ramgen’ in the URL. This will force the .mp3 file to be played through a media player (RealPlayer, QuickTime, etc – if installed) other than Windows Media Player.
Other file types, such as .wmv, are not affected by this issue and do not need to have their URLs modified.
More details:
Problem resolution:
A new URL is now being provided for streaming .mp3 files to Windows Media Player. The URL syntax is:
http://wmedia.uwyo.edu/<sitename>/<medianame>
Example:
Old URL: http://multimedia.uwyo.edu/asxgen/test/test.mp3
New URL: http://wmedia.uwyo.edu/test/test.mp3
Information Technology apologizes for any inconvenience this may cause you. Please
contact your departmental
consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.