Who is affected?

Users attempting to print to the UW student printing network, Grail.

More details:

At approximately 2:45 pm today, Thursday, February 19th, IT was aware of problems with the UW student printing network, Grail, causing it to be unavailable.

Problem resolution:

IT personnel corrected the problem by resetting the system service and restored normal operation by 3:00 pm, Thursday, February 19th.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.