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Up-to-Date System Information:
Degree Works down
posted 4/15/2015 8:50:10 AM
closed 4/15/2015 9:25:10 AM
Who is affected? |
Anyone trying to access DegreeWorks will not be able to access it. |
Problem: |
Degree Works down |
Systems Involved: |
Other |
Details: |
Issue reported to the Help Desk at 8:45 on Wednesday April 15th. |
Problem Resolution: |
DGWKPROD is back up and avaialable. We havd a batch process right an 18GB log file and fill the device. We have disabled the job, removed the log file and returned it to service. We will increase the device and/or run the job in smaller chunks to get around this. Thanks P.J |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
