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Up-to-Date System Information:
Fine Arts network issue
posted 4/3/2015 9:32:32 AM
closed 4/3/2015 11:32:28 AM
Who is affected? |
users in Fine Arts |
Problem: |
Fine Arts network issue |
Systems Involved: |
Network |
Details: |
We have received multiple calls from fine arts regarding network issues. They are intermittently loosing Network connectivity through the entire building |
Problem Resolution: |
IT personnel located several machines that were not negotiating proper speed/duplex settings on the network. The switch ports were forced to 10Mbs operation. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
