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Up-to-Date System Information:

Voice Mail system is down

posted 1/29/2015 8:18:19 AM
closed 1/29/2015 8:30:00 AM

Who is affected?

The UW Voicemail system is currently down.  People will not be able to leave or answer messages from voice mail.

Problem:

Voice Mail system is down

Systems Involved:

Telephony

Details:

Problem Resolution: 

IT personnel corrected the problem and restored normal service by 8:30AM, Thursday, Jan. 29th, 2015.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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