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Up-to-Date System Information:
SSO Login failures on Chrome
posted 3/21/2024 8:36:10 AM
closed 3/21/2024 1:30 PM
Who is affected? |
Users attempting to access Single Sign On (SSO) pages, such as WyoCloud HCM, WyoRecords, Banner, ROAMWyo, etc. |
Problem: |
SSO Login failures on Chrome |
Systems Involved: |
Systems |
Details: |
Information Technology is aware of an issue with users trying to access Single Sign On (SSO) sites using the latest version of Chrome. The login attempt fails with an error indicating the site has redirected the user too many times. If you encounter this error, a workaround is to use another browser, such as Edge or Firefox. |
Updates: |
3/21/2024 1:35:01 PM: |
Problem Resolution: |
If you encounter this error, a workaround is to use another browser, such as Edge or Firefox. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
