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Up-to-Date System Information:
Degreeworks & ODS Oracle Patches
posted 2/3/2023 11:03:16 AM
closed 2/5/2023 7:55 AM
Who is affected? |
User attempting to access Degreeworks or ODS production databases. |
Problem: |
Degreeworks & ODS Oracle Patches |
Systems Involved: |
Admin Systems |
Details: |
At approximently 6 am Sunday February 5th the degreeworks and ODS database will be taken down to apply the Quarterly Oracle Seucruty patches to the databases. The systems will be down until approximently 8am. |
Problem Resolution: |
Patches were applied and system has been returned to service. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
