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Up-to-Date System Information:
Outlook Search Issues
posted 1/9/2019 2:49:52 PM
closed 1/12/2019 12:30 AM
Who is affected? |
Users searching with the Outlook client. |
Problem: |
Outlook Search Issues |
Systems Involved: |
Office 365 |
Details: |
Title: Sender name not appearing User Impact: Users are unable to view the name of the sender within search results for the Outlook client. More info: As a workaround, users can use Outlook on the web. Current status: We've initiated deployment of the fix to the affected infrastructure. We're monitoring progress and will provide an estimated timeline as soon as one is available. Preliminary root cause: A recent update inadvertently introduced an issue that is causing the sender name to not appear within the User Interface (UI) when performing a search. |
Updates: |
1/10/2019 1:46:09 PM: |
Problem Resolution: |
Final status: We've confirmed that the deployment is complete and impact has been remediated. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
