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Up-to-Date System Information:
WyoCourses issues
posted 9/13/2018 4:48:40 PM
Who is affected? |
WyoCourses users who have courses (as teachers or students) at other Wyoming community colleges may see issues as a result of the merge with the community colleges. |
Problem: |
WyoCourses issues |
Systems Involved: |
Other |
Details: |
Over the weekend of September 8th and 9th, the University of Wyoming implemented participation into the statewide learning management consortium. Issues have been noted at the participating colleges and the University of Wyoming for those students and faculty who have courses at more than one institution. The software vendor for WyoCourses is working to resolve the issues as quickly as possible. If you have courses at a participating Wyoming community college, you should watch for updates specific to The University of Wyoming in your email and do not hesitate to contact us with any questions. If you experience issues with your courses at another institution, please contact their support desk. |
Updates: |
9/17/2018 2:34:47 PM: |
Problem Resolution: |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
