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Up-to-Date System Information:

IT Building Wireless

posted 9/13/2018 1:28:36 PM
closed 9/14/2018 7:00am

Who is affected?

Wireless users in the IT building


IT Building Wireless

Systems Involved:



At approximately 6:00am on Friday September 14th the wireless in the IT building will be migrated to the new Aruba 8 wireless infrastructure. Wireless service will be unavailable for approximately 15 minutes while APs are upgraded and transitioned to the new controllers.


9/14/2018 7:30:22 AM:
The change was initiated at 6:00am and all APs were back up by 6:15am.

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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