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Up-to-Date System Information:

WyoCast upgrade

posted 8/8/2018 8:21:17 AM
closed 8/12/2018 1:10:00 AM

Who is affected?

Anyone attempting to view or create WyoCast presentations


WyoCast upgrade

Systems Involved:



The WyoCast software will be upgraded on Sunday, August 12 beginning around 12:30AM.  During this time users will be unable to view or store presentations on WyoCast.  The system should be back up by 1:30AM on August 12.

Problem Resolution: 

The upgrade was completed and tested at 1:10am.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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