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Up-to-Date System Information:
Campus firewall upgrade
posted 7/16/2018 4:02:47 PM
closed 7/22/2018 4:35:00 AM
Who is affected? |
On Sunday July 22nd at approximately 4:00am the network security office will upgrade the software on the campus firewall. This will be disruptive to all internet traffic and all internal traffic that traverses the campus firewall. |
Problem: |
Campus firewall upgrade |
Systems Involved: |
Network |
Details: |
The downtime is expected to last less than 5 minutes. |
Updates: |
7/20/2018 4:01:34 PM: |
Problem Resolution: |
The firewall was upgraded without incident. The work was completed at approximately 4:35am. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
