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Up-to-Date System Information:

DNS service interruption

posted 7/9/2018 4:21:56 PM
closed 7/10/2018 6:21:56 PM

Who is affected?


DNS service interruption

Systems Involved:



At 5:30PM on July 10th the Network team will be modifying the configuration of the Campus DNS servers. This change will cause the DNS servers to reboot in series. Since DNS is configured in redundant pairs this change will not cause any issues for correctly configured devices.

Problem Resolution: 

The work has been completed. There was no disruption in service.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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