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Up-to-Date System Information:

Banner Admin Pages sign in not working

posted 6/12/2018 8:26:19 AM
closed 06/12/2018 8:37 am

Who is affected?

Users attempting to sign into Banner Admin Pages are unable to successfully log in.


Banner Admin Pages sign in not working

Systems Involved:



At approximately 8:15 am, Tuesday, June 12th users started reporting that they were unable to log into Banner Admin Pages. Initially it was reported that the problems only occurred with Firefox and some were able to find what they thought was a work around. It appears all attempts to sign in are failing.


6/12/2018 8:41:55 AM:
As of approximately 8:37 am, Banner Admin Pages and WyoRecords were up and available. It is recommended that users close and repoen their browsers after clearing their cache.

Problem Resolution: 

The Banner server was cycled and is now available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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