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Up-to-Date System Information:

Bookstore links in WyoRecords Registration

posted 6/11/2018 11:21:21 AM
closed 06/11/2018 16:25 pm

Who is affected?

Users attempting to access the bookstore links from the WyoRecords Registration page receive an error.


Bookstore links in WyoRecords Registration

Systems Involved:



Following the upgrade of Banner/WyoRecords on Sunday, it was noticed that users were received an error when attempting to use the bookstore links from the WyoRecords registration page.


6/11/2018 6:49:18 PM:
A temporary fix was made by 4:45 PM, and a permanent solution will be implemented tomorrow.

6/11/2018 2:23:16 PM:
The issue remains unresolved from the cycle and *may* be a security issue within WyoRecords/Banner.

6/11/2018 1:42:41 PM:
WyoRecords will be cycled at 1:45 in an attempt to resolve the issues. Core clients have been notified.

6/11/2018 12:18:53 PM:

Problem Resolution: 

Corrections were made to permissions delivered and implemented during the upgrade on Sunday. The bookstore links are working.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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