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Up-to-Date System Information:
WyoCloud Buiness Intelligence Login is down
posted 4/24/2018 2:59:40 PM
closed 4/26/2018 6:09 PM
Who is affected? |
Users attempting to login into WyoCloud Buisness Intelligence are not able to sign in. WyoCloud Financials is not impacted.
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Problem: |
WyoCloud Buiness Intelligence Login is down |
Systems Involved: |
Admin Systems |
Details: |
Either the sign-in sits on a screen showing a "Signing in..." bar or the screen returns quickly and says "You are not currently signed in to the Oracle BI erver. If you have already signed in, your connection might have timed out, or a communications or server error may have occured. To sign in again, click here. If the problem persists, please contact the site's administrator. "
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Updates: |
4/25/2018 2:08:36 PM: |
Problem Resolution: |
Worked with Oracle Support on Web-Ex to correct problem. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
