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Up-to-Date System Information:

Image Now Web Server Patching

posted 2/7/2018 2:15:36 PM
closed 2/11/2018 6:04 AM

Who is affected?

Users attempting to logn into Image Now via the Web Interface.


Image Now Web Server Patching

Systems Involved:

Admin Systems


At approximately 5:00 AM until 6:00 AM the Image Now web server will be offline while Oracle Quarterly Security Patches are applied. 


2/11/2018 6:02:23 AM:
Patches were applied and server was returned to service at 6:00. 

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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