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Up-to-Date System Information:

Saferide Network Down

posted 10/16/2017 9:28:15 AM
closed 10/16/2017 10:30:00 AM

Who is affected?

Users in the Saferide Downtown building

Problem:

Saferide Network Down

Systems Involved:

Network

Details:

At approximately 9:00am the saferide downtown network went offline. Network team personnel are investigating. No ETA for a fix.

Updates:

10/16/2017 10:30:23 AM:
Power restored to the building at approximately 10:30am

10/16/2017 10:01:35 AM:
power is out in the building. No ETA for a fix.

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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