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Up-to-Date System Information:

Blackboard Upgrade

posted 8/11/2017 2:49:53 PM

Who is affected?

Users attempting to access the Blackboard system or post transactions using the WyoOne ID Cards.

Problem:

Blackboard Upgrade

Systems Involved:

Systems

Details:

Beginning Monday August 14th at 8am IT will be upgrading the Blackboard system. During this update clients will be unable to add new card holders to doors around campus or post transactions using the WyoOne ID Cards. Please expect the Blackboard system to be unreachable for most of the business day.

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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