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Up-to-Date System Information:

WyoCourses Inaccessible

posted 8/10/2017 9:57:04 AM
closed 8/10/2017

Who is affected?

Users attempting to access WyoCourses or WyoGroups.

Problem:

WyoCourses Inaccessible

Systems Involved:

Other

Details:

At approximately 9:45 am, Thursday, August 10th, users became unable to access WyoCourses or WyoGroups. Canvas personnel are aware of the outage and are working to restore access.

Problem Resolution: 

A fix has been implemented, and all users should now have access to WyoCourses and WyoGroups.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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