Skip to Main Content

UW home

Sidebar Site Navigation

Information Technology Hot Pages


Up-to-Date System Information:

Maintenance potentially impacting Banner INB

posted 7/11/2017 3:46:36 PM
closed 08/01/2017

Who is affected?

Banner INB users may experience intermittent issues.

Problem:

Maintenance potentially impacting Banner INB

Systems Involved:

Admin Systems

Details:

IT will be performing maintenance work Wednesday morning, July 12th at 6:30 a.m.  The maintenance work may impact network traffic in and out of Banner INB.  This move should not noticeable impact users of Banner INB, however, if you do experience problems, please perform the following steps:

  • Clear your browser cache.
  • Clear your java cache. 
  • Close Internet Explorer, open Internet Explorer, and log in again.

If you continue to have problems, please contact the IT help desk.

 

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

Footer Navigation

University of Wyoming
 
1000 E. University Ave. Laramie, WY 82071 // UW Operators (307) 766-1121 // Contact Us