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Up-to-Date System Information:

Network issues causing service disruptions

posted 6/26/2017 10:13:53 AM
closed 6/26/17 10:50:00 AM

Who is affected?

Many services were affected by a network service disruption at about 9:40 this morning. 

Problem:

Network issues causing service disruptions

Systems Involved:

Network

Details:

The network service disruption this morning was between two IT Data Centers.

 

Updates:

6/26/2017 11:38:15 AM:
The source of the disruption has been identified and the problem has been corrected.

6/26/2017 10:16:04 AM:
Services have been restored and IT staff are continuing to investigate the root cause of the disruption.

Problem Resolution: 

Network personnel are onsite and have taken action to address the issue and are investigating the cause of the disruption.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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