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Up-to-Date System Information:

WyoCourses Chat Tool Migration

posted 3/28/2017 10:24:48 AM
closed 3/31/17 14:30

Who is affected?

Users attempting to use the Chat tool inside a WyoCourses course shell.

Problem:

WyoCourses Chat Tool Migration

Systems Involved:

Other

Details:

Starting late Friday night, March 31st, the chat tool located inside course shells will be unavailable for about 24 hours while Instructure updates chat.

Problem Resolution: 

Migration has been completed.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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