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Up-to-Date System Information:
UWStore, Blackboard & Sequoia Network Security Maintenace Scheduled
posted 3/24/2017 11:00:08 AM
closed 3/29/17 7:55 AM
Who is affected? |
UW Store, Blackboard and Sequoia users accepting card payment transactions or managing Blackboard building schedules. |
Problem: |
UWStore, Blackboard & Sequoia Network Security Maintenace Scheduled |
Systems Involved: |
Network |
Details: |
On Wednesday, March 29, 2017, beginning at about 6:30 am the Network Security team will move network routing and security to newer hardware for Blackboard and Sequoia servers. After client testing of those changes, the UW Store network routing and security will be moved. Additional IT Staff will be available for testing and to assist clients. Little or no downtime is anticipated. |
Problem Resolution: |
The scheduled work was completed at about 7:00 am and testing finsihied before 7:30 am. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
