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Up-to-Date System Information:

Wireless connection issue

posted 1/20/2017 8:31:52 AM
closed closed

Who is affected?

Customers trying to use the UWyo wireless network.

Problem:

Wireless connection issue

Systems Involved:

Network

Details:

Reported to the Help Desk from several customers at 8:20 on 1/20/17.

Updates:

1/20/2017 11:12:07 AM:
- The issue continues to occur and additional action to address is being taken.

1/20/2017 10:08:20 AM:
An issue in Data Center caused a disruption to Wireless service. The issue has been corrected and Network Team will continue to monitor Data Center operations.

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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