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Up-to-Date System Information:
Windows Updates causing Windows 10 reboots
posted 12/20/2016 3:51:42 PM
Who is affected? |
Users on Windows 10 using central IT's WSUS service to obtain updates while logged in. |
Problem: |
Windows Updates causing Windows 10 reboots |
Systems Involved: |
Admin Systems |
Details: |
Campus Windows 10 computers running updates do not wait for logoff to reboot despite being configured to wait in the central update policy. This is a known issue from Microsoft. |
Problem Resolution: |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
