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Up-to-Date System Information:

Windows Updates causing Windows 10 reboots

posted 12/20/2016 3:51:42 PM

Who is affected?

Users on Windows 10 using central IT's WSUS service to obtain updates while logged in.


Windows Updates causing Windows 10 reboots

Systems Involved:

Admin Systems


Campus Windows 10 computers running updates do not wait for logoff to reboot despite being configured to wait in the central update policy. This is a known issue from Microsoft.

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk ( if you have any questions.


Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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