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Up-to-Date System Information:

Scheduled WyoCloud Maintenance

posted 11/2/2016 9:34:50 PM
closed 11/3/2016 9:34:50 PM

Who is affected?

Users attempting to log into WyoCloud ERP and BI/data warehouse.

Problem:

Scheduled WyoCloud Maintenance

Systems Involved:

Admin Systems

Details:

At approximately 5:00 PM, Friday, November 4, WyoCloud will be unavailable for scheduled maintenance. This outage is expected to last between 8-48 hours, and will impact anyone involved with WyoCloud implementation activities.

Problem Resolution: 

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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