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Up-to-Date System Information:

10/08/2016 AcademicWorks Outage

posted 10/5/2016 7:31:15 AM
closed 10/10/2016 7:30 AM

Who is affected?

Students and faculty who use AcademicWorks, the UW scholarship system.

Problem:

10/08/2016 AcademicWorks Outage

Systems Involved:

Other

Details:

Between approximately 6:00 a.m. and 4:00 p.m. MDT on Saturday, October 8, 2016 the University of Wyoming's AcademicWorks scholarship system will be taken offline for a planned upgrade.

Updates:

10/10/2016 7:34:57 AM:
Updated 10/10/2016, 7:30 a.m.

Problem Resolution: 

Vendor has completed the upgrade.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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