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Up-to-Date System Information:
Eduroam wireless network authentication
posted 8/10/2016 6:13:49 PM
closed closed
Who is affected? |
Eduraom wireless network users |
Problem: |
Eduroam wireless network authentication |
Systems Involved: |
Network |
Details: |
The radius server that supports the Eduroam wireless network has failed. Users will not be able to authenticate to Eduroam until new hardware can put in place and registered with the Eduroam organization. We expect this to be completed by close of business 8/11. In the meantime Eduroam users that have the ability to use UWyo should do so. Eduroam users that cannot use UWyo should use UWguest instead. |
Updates: |
8/11/2016 8:55:29 AM: |
Problem Resolution: |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
