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Up-to-Date System Information:
PeopleSoft FSPRD issues
posted 6/20/2016 7:28:20 AM
closed 6/20/2016 8:22:00 AM
Who is affected? |
Any Peoplesoft user attempting to log into Financials Production. |
Problem: |
PeopleSoft FSPRD issues |
Systems Involved: |
Admin Systems |
Details: |
At approximately 7:20, a user notified IT that she was having issues with logging into Financials production, This is has been verified. Pages are not being displayed after login, just a blank page, with "waiting on fsteller.uwyo.edu" at the top. |
Updates: |
6/20/2016 8:22:53 AM: |
Problem Resolution: |
Windows patching this weekend resulted in processes being in a hung state. Restarting processes has corrected the problem. |
Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.
Priority Levels:
High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly
Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours
Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours
None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.
