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Up-to-Date System Information:

Network down in Shipping and Receiving and Animal Science

posted 6/10/2016 8:59:26 AM
closed 6/10/2016 9:15:22 AM

Who is affected?

Customers attempting to connect to the network in Shipping and Receiving and Animal Science.

Problem:

Network down in Shipping and Receiving and Animal Science

Systems Involved:

Network

Details:

Reported to the Help Desk at 8:55 AM on 6/10/16. Confirmed on Solar Winds at that time.

Updates:

6/10/2016 9:27:01 AM:
Power has been restored and network service has been restored to affected sites.

6/10/2016 9:09:59 AM:
Physical Plant has been contacted and said that Animal Science has lost power, they are investigating the cause. Animal Science feeds the Shipping and Receiving building and fuel facility so they will be without network connectivity till the power is restored in the Animal Science building.

Problem Resolution: 

IT personnel are investigating the problem. No estimated time for correction of the problem is currently available.

Information Technology apologizes for any inconvenience this may cause you. Please contact your departmental consultant, call the Help Desk at 766-HELP (4357), option 1, or send an email to the Help Desk (userhelp@uwyo.edu) if you have any questions.

 

Priority Levels:

High -- (affects a majority of campus and/or applications used by a majority of campus) – updated hourly

Medium -- (affects a substantial portion of campus and/or applications used by them) – Updated every 2 hours

Low -- (affects or minimal portion of campus and/or has minimal impact on applications used on campus) – Updated every 4 hours

None -- (minimal to no urgency associated with resolving the incident/event) – Will update when resolved.

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